WordPress Maintenance Plans
Peace of Mind for You + Your Business
For a simple monthly fee, we will take care of everything related to your WordPress website or blog including cloud backups, software updates, uptime monitoring, video tutorials, visitor analytics, support and troubleshooting, content changes and additions, performance optimization, security monitoring, and more. In other words, you can be totally hands-off and instead focus on what really matters to you and your business. That’s the peace of mind you get with our WordPress Maintenance Plans.
Plans + Pricing
Basic WordPress Maintenance
“The Budget Plan”
$99
PER MONTH
What's Included:
✓ Cloud Backups
✓ Software Updates
✓ Uptime Monitoring
✓ Video Tutorials
✓ Visitor Analytics
✓ Low Priority Support (3 Business Days Response Time)
No Content Changes + Additions (Billed Extra @ $120 Per Hour)
No Performance Optimization + Content Delivery Network (CDN)
No Security Monitoring + Web Application Firewall (WAF)
No Digital Marketing Consulting + Strategy
No Weekly + Monthly Email Reports
Standard WordPress Maintenance
“The Value Plan”
$249
PER MONTH
What's Included:
✓ Cloud Backups
✓ Software Updates
✓ Uptime Monitoring
✓ Video Tutorials
✓ Visitor Analytics
✓ Normal Priority Support (2 Business Days Response Time)
✓ Content Changes + Additions (3 Hours Included Per Month)
✓ Performance Optimization + Content Delivery Network (CDN)
✓ Security Monitoring + Web Application Firewall (WAF)
No Digital Marketing Consulting + Strategy
No Weekly + Monthly Email Reports
Premium WordPress Maintenance
“The Best Plan”
$499
PER MONTH
What's Included:
✓ Cloud Backups
✓ Software Updates
✓ Uptime Monitoring
✓ Video Tutorials
✓ Visitor Analytics
✓ High Priority Support (1 Business Day Response Time)
✓ Content Changes + Additions (6 Hours Included Per Month)
✓ Performance Optimization + Content Delivery Network (CDN)
✓ Security Monitoring + Web Application Firewall (WAF)
✓ Digital Marketing Consulting + Strategy (1 Hour Per Month)
✓ Weekly + Monthly Email Reports
Features + Services
Cloud Backups
Included in All Plans
Software Updates
Included in All Plans
Uptime Monitoring
Included in All Plans
Video Tutorials
Included in All Plans
Visitor Analytics
Included in All Plans
Support + Troubleshooting
Included in All Plans
Content Changes + Additions
Included in Standard + Premium Plans
Performance Optimization + CDN
Included in Standard + Premium Plans
Security Monitoring + Firewall
Included in Standard + Premium Plans
Digital Marketing Consulting + Strategy
Included in Premium Plan Only
Weekly + Monthly Email Reports
Included in Premium Plan Only
Get Started Today
Basic WordPress Maintenance
“The Budget Plan”
$99
PER MONTH
What's Included:
✓ Cloud Backups
✓ Software Updates
✓ Uptime Monitoring
✓ Video Tutorials
✓ Visitor Analytics
✓ Low Priority Support (3 Business Days Response Time)
No Content Changes + Additions (Billed Extra @ $120 Per Hour)
No Performance Optimization + Content Delivery Network (CDN)
No Security Monitoring + Web Application Firewall (WAF)
No Digital Marketing Consulting + Strategy
No Weekly + Monthly Email Reports
Standard WordPress Maintenance
“The Value Plan”
$249
PER MONTH
What's Included:
✓ Cloud Backups
✓ Software Updates
✓ Uptime Monitoring
✓ Video Tutorials
✓ Visitor Analytics
✓ Normal Priority Support (2 Business Days Response Time)
✓ Content Changes + Additions (3 Hours Included Per Month)
✓ Performance Optimization + Content Delivery Network (CDN)
✓ Security Monitoring + Web Application Firewall (WAF)
No Digital Marketing Consulting + Strategy
No Weekly + Monthly Email Reports
Premium WordPress Maintenance
“The Best Plan”
$499
PER MONTH
What's Included:
✓ Cloud Backups
✓ Software Updates
✓ Uptime Monitoring
✓ Video Tutorials
✓ Visitor Analytics
✓ High Priority Support (1 Business Day Response Time)
✓ Content Changes + Additions (6 Hours Included Per Month)
✓ Performance Optimization + Content Delivery Network (CDN)
✓ Security Monitoring + Web Application Firewall (WAF)
✓ Digital Marketing Consulting + Strategy (1 Hour Per Month)
✓ Weekly + Monthly Email Reports
Frequently Asked Questions
Yes, it really is. You can ask us as many questions as you’d like, and if your request is covered by your plan, then we’ll take care of it right away. We can handle almost any request, up to 30 minutes. This includes adding content, installing plugins or themes, adjusting CSS, HTML, and Javascript, and more. We do ask that you submit one request at a time so we can complete requests that same day. Many times, we complete them within a few hours. Please note, our business hours are Monday through Friday, 9am-5pm central time. If your support request isn’t covered by your plan, we’re happy to give you an estimate for completing the work you need done. In short, send us a note whenever you think we can make your life easier.
Excellent! In most cases, we begin a few hours after you sign up. Once you sign up and provide your WordPress login credentials, it will take us about 1-2 hours to verify your credentials (during business hours, Monday through Friday, 9am-5pm central time). Once verified, you can begin making work requests right away.
If something should happen to your site and you need us to restore it from a backup, just email us at support@simdex.org or submit a request through our support form here. We make weekly backups, so you’ll always have the most recent copy of your site available to restore.
When signing up, you will need to have your website’s URL, your WordPress username, and your WordPress password. We also recommend having your cPanel URL, username, and password. This was most likely sent by your hosting company after you signed up. If you need help finding this info, please email our team at support@simdex.org.
Jobs that take over 30 minutes to complete are not included. For instance, if you ask us to create a custom theme or recode a plugin, we wouldn’t be able to do that. If you’d like to know if your specific task is included, email us at support@simdex.org.
Whenever you have a question, you can email us at support@simdex.org or submit a request through our support form here. Our helpful WordPress experts will then respond with answers to your questions. We pride ourself in responding to most requests in less than 4 hours.
The simple answer is that we fix it. We go out of our way to ensure compatibility before we update plugins, themes, or WordPress versions, but sometimes the results of an update are unexpected and things break. In those rare scenarios, we quickly repair the issue and contact the plugin or theme author so they can work on patching the issue.
Our team works to keep your site secure. If there is an issue where a hacker gains access or malware is planted on your site, our team will remove it.
We accept all major credit cards including Mastercard, Visa, Discover, and American Express. After signup, cards are auto-charged each month on a recurring basis until you decide to cancel or upgrade your plan.
If you’d like to cancel your account you can email us at support@simdex.org. We will cancel your account for you.
Any additional questions you have, you can call us at 651-247-8170 or email us at support@simdex.org.
No way! Service is month to month, and there are no contracts. We believe in earning your business month after month, and you can cancel your service with us at any time. We’ll be sad to see you go, but we understand the importance of flexibility and freedom to make the best decisions for your business.
At this time, we exclusively serve WordPress-based sites. If you’re not on WordPress yet, be sure to save our contact information for once you finally get on the WordPress bandwagon. We’d love to help you out!
We work with most hosting providers. If for some reason there is an issue, we’ll work directly with your host to ensure we can provide our service through them. If you’re looking for a quality hosting provider, we can make some recommendations based on our your needs, and our experience and testing.
Yes, we do. You can learn more here.