Rates + Pricing
If you are a new client and/or have a new project which you would like to discuss, we offer complimentary 1-hour phone consultations. There is absolutely no charge for this time. Consulting rate is $180 per hour and is billed in 15-minute increments with a 15-minute ($45) minimum fee.
Payment Policy
Full payment for any invoice amount is due within 21 days of the invoice date. No exceptions. There will be a $50 late fee + 1.5% monthly interest charge for late payments.
Payment Methods
Clients can pay via credit/debit card (i.e. Visa, MasterCard, Discover, American Express), PayPal, or electronic check (i.e. direct deposit, ACH). If you would like to pay by check, please make it payable to “SimDex LLC” and mail it to the address listed on your invoice.
Cancellation Policy
There is a $50 late cancellation fee for any appointment cancelled with less than 24 hours notice. There is no penalty for canceling an appointment with more than 24 hours notice.
No Warranty
There is absolutely no warranty for any services provided by SimDex LLC. This is because there are countless external factors over which we have no control, so we cannot make a guarantee that a system will work when we do not have 100% control over how it is set up. However, we will do everything we can to ensure your customer experience is the best it can possibly be.
WordPress Maintenance Plans Terms of Service
You can read our WordPress Maintenance Plans terms of service here.
WordPress Hosting Plans Terms of Service
You can read our WordPress Hosting Plans terms of service here.
Privacy Policy
You can read our privacy policy here.
